Gift Card Policy

Review the following considerations for redeeming gift cards:

• The balance on a gift card can be spent on more than one order, as long as there is still a balance on the gift card.
• Gift card balances are applied to the total value of an order, which can include taxes and shipping.
• Gift cards can be used together with discount codes.
• Multiple gift cards can be used on a single order.
• A gift card can be used on an order that includes the initial delivery of a subscription, but it can't be added as a payment method for a subscription. The customer must add an eligible payment method to the checkout to be billed for future subscription payments.
• A gift card can't be used to buy another gift card.
• If a customer wants to buy a gift card for someone else, they can do so by selecting the relative option.

Redeeming a gift card online

When making a purchase in the store, customers can redeem the value of a gift card by entering its unique code in the appropriate field at checkout. Gift card codes aren't case sensitive. The option to add a gift card for payment is displayed on checkout only when there are active gift cards in your Shopify store.

When a customer redeems a gift card, the checkout displays one of the following options:

• If the balance available on the gift card is greater than or equal to the order total, then the customer can click Complete order.
• If the balance available on the gift card is less than the order total, then the customer is prompted to choose an additional payment method for the balance before placing the order. This includes adding another gift card.

Checking a gift card balance

Customers can check the gift card balance on the gift card page of your online storefront. Customers can access this page by opening the link in the gift card email they receive upon purchase.